Organizational Development

Add to our growing list of Library Milestones!

This page is continuously under development, listing actions taken by any person or unit within the Library that supports our Statement of Values. Some of these are direct outcomes of staff ideas for action generated in 2000/2001, while others have grown out of unit missions and individual efforts.

Value: Collegiality & Cooperation
We work together to build a civil environment. We cooperate and support each other. We appreciate diversity.

• The Library joyfully pitched in again this year to make the campus-wide Take your Child to Work Day (April 25, 2002) fun and informative. Everybody got an official "library badge." Events in the Library included story-telling for younger children; doing reseach on the web; tour of systems and work station support; tour of East Asiatic Library; calligraphy workshop; tour of BioSciences Library; and a tour of the Main underground stacks and Circulation area. Thanks to out volunteer staff for making this a grand event.
• Thirty-seven library staff participated in a workshop entitled Whole Brain: a Workstyle Model, sponsored by Cabinet and OrgDev, and facilitated by Inette Dishler of campus ED&T. Partcipants learned our own learning/thinking/working preferences and got some tips on how to benefit from and work with colleagues having different working styles.
• Thanks to volunteer efforts of Library staff, we enjoyed a fabulous Winter Holiday Party, co-sponsored by the Staff Development Committee and the Organizational Development Subcommittee of Cabinet. (December 20, 2001) Highlights included holiday cards made by units; holiday ornament gifts for each staff member; special appearances by the Holiday Chorus and Recorder ensembles; music by Barone; wonderful food; multi-ethnic decorations; white elephant gifts from Admin; and a celebration of outstanding staff. See AUL Alan Ritch's toast to 2001 and Library staff.
• Due to volunteer effort of Library staff, we participated in the campus-wide Take Your Child to Work Day. (April 26, 2001)

Value: Effective Communication
Regular and ongoing open communication occurs throughout the Library.

• Reclassification Task Force and AVC for Budget Russ Giambelucca speak with staff about new campus and Library reclassification policies -- both intents and consequences. (July 16, 2002)
• AUL Patty Iannuzzi hosts an Early Bird on strategic goals and progress in reshaping Doe/Moffitt services and organization (June 24, 2002)
• Early Bird 5/02/02 — Professor Christina Maslach and UL Leonard reported to staff the results of the Library's second Job Stress/Job Satisfaction Survey. The survey team and the Organizational Development Committee facilitated staff discussion of the results, and ideas for action. For more information see survey results.
• Early Bird 2/26/02 — Changes in the campus reclassification policy are reported to staff; staff committee is introduced who will grapple with how to implement this policy in the most equitable manner.
• Job Stress / Job Satisfaction Survey 02/2002
• Civility and Email 1/28/02, 2/05/02, and 2/14/02 — Margo Wesley, Director of the Staff Ombuds Office, leads Library staff through a discussion of civility and email. Staff gather again to formulate "tips and guidelines" to suggest to the larger Library Community.
• Early Bird 12/7/01 — UL Leonards gives staff information on the budget picture for 2002/2003, the hiring freeze, and asks for comments on "principles to use in filling vacancies".
• Early Bird 10/23/01 — Second Job Stress / Job Satisfaction survey is launched at this Early Bird for staff, starring members of the 2nd Survey Team, our consultant Christina Maslach, and VC Ron Coley who has launched similar initiatives in BAS.
• Early Bird 9/28/01 — AULs and Directors give updates of ongoing iniatitives and recent successes.
• Staff Calendar created as infrastructure support for events of interest to staff.

Value: Excellence & Creativity
We pursue excellence and offer quality service within the context of the Library's stated needs and priorities.

• Librarians and Libraries: 2020 Vision, an all day discussion for members of Roundtable on the future of Libraries; facilitated by Jason Frand, The Anderson School at UCLA (June 25, 2002)
• Reference Forum #3, hosted by AUL-PS Isabel Stirling (May 10, 2002)
• Reference Forum #2, hosted by AUL-PS Isabel Stirling (July 17, 2001)
• Reference Forum #1, hosted by AULl-PS Isabel Stirling (June 5, 2001)
• Goals for Circulation Services commissioned by the Public Service Committee; developed via a process facilitated by the Excellence in Public Services Task Force; guidelines adopted April 2001)

Value: Fairness
Everyone is important and every part of the Library has an important function.

• OrgDev requests input on issue of "fairness" from staff (May 2002). Staff may use the anonymous comment form to send us thoughts on "fairness" in the Library. Can you help to narrow what feels unfair? e.g., reclasses; project opportunities; training; workload; etc. How should the Library discuss what are the issues and what are possible solutions?

Value: Participatory Decision-making
We value the opportunity to make decisions that directly affect our daily work.

• Campus hosts "Team-Decision Making" by Sam Kaner; members of the Organizational Development Subcommittee attend (May 2001)
• Cabinet approves $20,000 for a follow-up Job Stress/Job Satisfaction Survey (funding approved Spring 2001; task force launched April 2001; survey target date: Fall 2001)

Value: Professional Growth & Development
We believe a highly skilled staff who are given opportunities and challenges are happier and more productive.

• UL Tom Leonard issues a progressive policy on staff training and development (March 1, 2002)
• LHRD sponsors training: Training and Communication Techniques, with Debbie Sommer, 2/27/02
• LHRD sponsors training: Recruitment and Selection with Lina Woo, 1/24/02
• LHRD sponsors training: Competency Interviewing with Shiree Teng, 11/14/01 & 11/15/01
• LHRD sponsors training: 7-part Supervisory Training Series with Elaine Fukuhara Schilling, October and November 2001
• Communicating Effectively
• Performance Management: The Planning Process
• Performance Management: Ongoing Coaching & Feedback
• Performance Management: The Performance Appraisal
• Performance Management: Employee Development
• Motivation, Job Improvement & Retention
• Managing Your Time and Priorities
• LHRD sponsors training: Performance Appraisal Briefings, Tips for Staff — Participate in your own Appraisal with Emma Scruggs, 10/2/01
• LHRD sponsors training: Performance Appraisal Briefings, Tips for Supervisors — What you need to Know with Jessica Weld, 10/2/01 and 9/27/01
• LHRD sponsors training: Accomodating Disability- The Interactive Process with Fran Sticha/Phyllis Lyons, 10/1/01
• Cabinet secures additional campus funding to employ full-time Library training coordinator (September 2001)
• Cabinet approves Long-term Development and Education Needs for leaves without pay. (August 16, 2001)
• Cabinet allocates $30,000 for in-house training for 2000/2001 (effective July 2001); LHRD develops training curriculum (presented to Roundtable August 2001)
• Cabinet allocates $31,000 for an in-depth, library-wide training needs assessment (effective July 2001)
• Cabinet makes ALA exhibit passes available to any interested Library staff (June 2001)
• Recommendations by the Doe/Moffitt Working Group on Training result in ongoing staff training program for Doe/Moffitt and other interested Library staff (beginning June 2001)

Value: Recognition
We value a clear and fair rewards policy and a competitive pay structure. We acknowledge each other's successes.

• First five recipients are honored at an Early Bird to launch the Library Stars Program. (July 30, 2002)
• The Library is one of sixteen campus units to be recognized for "recognition strategies for a diverse workforce". Five separate Library programs were recognized: Staff Development Committee, Organizational Development Committee, Student Appreciation Day, Ice Cream Social, and our Early Birds. (June 26, 2002)
• Charlotte Rubens of Interlibrary Services and Jutta Wiemhoff of NRLF each received a Berkeley Staff Assembly Excellence in Management Award. These highly prized awards are based on applications by staff members who believe their supervisors rank among the top on campus. Congratulations to Charlotte and Jutta, to their staffs for making their belief in their supervisors known, and to the Library for having great people on board. (May 2002)
• Student Appreciation Party, April 24 2002. Staff throughout the Library volunteered to create a LUAU for Library student staff. Barbecue, desserts, live music, decorations, and a raffle! "It's the students who keep this place running!" and it's the staff who made this party work.
• The Academic Senate Committee on Libraries sends a memo to the campus' Staff Infrastructure Committee urging them to remedy the lag in staff salaries as soon as funds become available. (March 2002)
• The Library calls for staff volunteers (February 2002) to discuss and recommend how best to implement the campus' changed policy on reclassification.
• Cabinet sends a letter to Chancellor Berdahl urging action even in touch budget times to redress salary inequities now experienced by library staff (November 2001). This letter is a follow-on to data we provided to the Chancellor's Compensation Advisory Committee, and a similar letter sent to the Chancellor last year.
• Library partners with the Academic Senate Committee on Libraries to support equitable pay for Library employees (beginning September 2001).

Value: Safe, Comfortable, & Healthy Work Environment
We provide a safe, comfortable and healthy environment for staff and users.

• Injury and Illness Prevention Program revised by the Library and approved by the campus (September 2001)
• Safety re-called from hiatus (June 2001)
• Fernando Brito and Troy Wilcox trained to act as in-house evaluators for staff ergonomic safety. (March 2001)
• Safety inspection walk-throughs of each Library unit. (practice reinstated beginning February 2001.)
• Emergency supply cabinets are re-stocked for every Library unit, once every five years. (Last restock date: October 2000)

Copyright © 2000-2002 The Regents of the University of California. All rights reserved.
Document maintained by: G. Ford
Last updated 07/30/02. Server manager: contact.