Browser Configuration Check for the Library Proxy Server-The Library-University of California, Berkeley

Photograph: Student reading, South/Southeast Asia Library

Browser Configuration Check
for the Library Proxy Server

Setup instructions | FAQ | Troubleshooting | Report a problem

This program tests whether your web browser is set up correctly to use the Library Proxy Server.

How to do it

Using the setup instructions, configure your browser to use the proxy server.
Quit the browser, then restart it.
Return to this page and click on the button below.

If this program finds that your browser has requested the configuration script, then it is certain that the browser is configured correctly for the Proxy Service. In this case, the proxy server should be providing you access to the Library's licensed electronic resources. If it is not doing so, then chances are you either have a firewall present or your network settings (viz., your TCP/IP properties) are not correct.

If this program finds that your browser has not requested the configuration script, then there are two possibilities: either your browser session was started too long in the past for the program to have found the corresponding log record, or else your browser is not requesting the configuration script at all, which indicates that it is not configured correctly for the Proxy Service. You can determine which of these is the case by exiting the current browser session, restarting your browser, and running the program again immediately.

It is essential to the success of this program that your browser session be started within the last few minutes, because the program only examines the last 2000 records of the log files. In real time, this corresponds to between 10 and 20 minutes of proxy server activity, depending on the server's current load.

For more information

Please consult the Troubleshooting page to diagnose and fix problems in getting the proxy server to work with your browser.